CTIS 285 Hospitality Industry Computerization

Introduction to introduce students to the principles of MIS (Management Information Systems). Exploration of the role of Information in operational and management decision making in the hotel industry. Using a simulated hotel and a live property management system. Experiencing the day-to-day activities performed at each stage of the "guest-cycle", from reservations, room assignment and check-in to check-out, payment and departure. Designed to meet both the front-office and back-office requirements of any size hotel or hotel chain. Hands-on experience in the many facets of hotel management. Credit units: 3 ECTS Credit units: 5.

Spring Semester (Fatma G├╝liz Esen)

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