CTIS 285 Hospitality Industry Computerization
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Introduction to introduce students to the principles of MIS (Management Information Systems). Exploration of the role of Information in operational and management decision making in the hotel industry. Using a simulated hotel and a live property management system. Experiencing the day-to-day activities performed at each stage of the "guest-cycle", from reservations, room assignment and check-in to check-out, payment and departure. Designed to meet both the front-office and back-office requirements of any size hotel or hotel chain. Hands-on experience in the many facets of hotel management.
Credit units: 3 ECTS Credit units: 5.
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