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Bilkent University

Online Academic Catalog

Undergraduate and Graduate Programs 2020-2021


THM 243 Rooms Division Management

Hotel Organization, Front Office Operations, Reservations, Registration, Front Office Accounting, Check-out ? Account Settlement, The Role of Housekeeping in Hospitality Operations, Pricing, Forecasting, Rooms Division Department Operational Issues, Budgeting. Credit units: 3 ECTS Credit units: 5.

Spring Semester (Jamel Ben Chafra)

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